If you're struggling with emotional distress, persistent negative thoughts, or difficulty coping with life events, therapy can be beneficial. It's always a good idea to consult with a mental health professional if you're unsure.

Yes, legally therapists are bound by confidentiality rules, ensuring that everything you discuss remains private, with a few legal exceptions (e.g., threat of harm to self or others).

We match you through a process involving an intake form completion, care coordinator review, and an intake assessment process to gather more information and detail to provide you with your customized pathway of care.

If you don’t connect with your therapist, it's important to discuss your concerns or seek a different practitioner to ensure a positive therapeutic experience. Ultimately, it’s about finding the fit and connection for you to receive the support you need. Reach out to admin@straightuphealth.ca for the next step.

Therapy and coaching rates depend on the practitioner, typically ranging from $200 to $250 per full session. A full session is 50 minutes.

Yes, you can access therapy without insurance.

*Note: Payment options may vary depending on the practitioner.

No, we do not offer direct billing to insurance. At the end of every session, the client is emailed a detailed receipt which they can use to submit if they have private insurance.

Many insurance companies provide health benefits covering mental health services by Registered Social Workers (RSW), Psychotherapists (RP) and Nutritionists. We recommend speaking to your insurance provider just to confirm your coverage.

If you have any questions or concerns, please reach out to our Care Coordinator at admin@straightuphealth.ca

At Straight Up Health, we offer an array of services to best support you! Click below to learn more. If you are not sure where to start, reach out to our Care Coordinator today at admin@straightuphealth.ca as we’d be more than happy to assist.

• Therapy (individual, family, couples, child/adolescent)

• Occupational Therapy

• Mental Performance Coaching

• Sleep Support

• Holistic Nutrition

• Meditation and Self- Inquiry

• Diagnosis and Prescribed Medication

Our Nurse Practitioner offers psych diagnostic assessments and prescribes medication. Please email admin@straightuphealth.ca or call 647-250-7579 to learn more.

Dr. Dubo, our Psychiatrist, offers Psychoeducational Assessments and prescribes medication as well. Dr. Dubo’s referral and administrative processes are separate from Straight Up Health’s services. Please contact her assistant at melanie4dr.dubo@gmail.com for inquiries and scheduling. All initial consultations are by MD referral only as required by OHIP.

We require 48 hours notice to make any amendments to an existing appointment. If you are outside the 48 hour cancellation policy, you can either make the change through your online account or by reaching out to us at admin@straightuphealth.ca or 647-250-7579.

Our 48 hour cancellation policy: if a session is canceled or needs to be rescheduled within the 48 hours prior to an appointment, there will be a charge for the full fee of that session. Please note this policy includes no shows. Our practitioner's time and commitment to you is valuable.

We are located at 2 St. Clair Avenue West (at the intersection of Yonge and St. Clair) on the 10th floor in Suite 1004.

Virtual Sessions: All video sessions take place through our health compliant platform, Jane which is Hippa and Pippa approved. The link will be sent within 1 hour prior to your appointment. Once you receive the link, it will take you directly to your video session.

Phone Sessions: The practitioner will call you at the number on your Jane profile at the time of your appointment. It will come up as No Caller ID, so just make sure you have your No Caller ID turned off.

We are not a crisis line. If you need help in an emergency or are in crisis, please visit your local emergency department or call 911. If you are looking for distress centers in Ontario, click here.

At Straight Up Health, we use an holistic approach to mental health and wellness for you to feel supported every step of the way. This means members of our Clinical Team (Clinical Director and Care Team) have access to your health records in order to support and provide care.